Privacy Policy

1. Data Controller

The controller of your personal data is Independent Energy Sp. z o.o. with its registered office in Warsaw (02-495), ul. Cybernetyki 9, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0001156956, NIP: 7252352707 (hereinafter: "Controller" or "we").

Contact the Controller: kontakt@independentenergy.pl

2. Scope of Collected Data

We collect personal data that you voluntarily provide through the contact form:

• Name and surname
• Email address
• Phone number (optional)
• City and region
• Message content

3. Purposes of Data Processing

We process your personal data for the following purposes:

• Responding to your inquiry submitted through the contact form (legal basis: Art. 6(1)(b) GDPR)
• Preparing a commercial offer for energy systems (legal basis: Art. 6(1)(b) GDPR)
• Direct marketing of our own products and services (legal basis: Art. 6(1)(f) GDPR)
• Pursuing or defending against claims (legal basis: Art. 6(1)(f) GDPR)

4. Data Retention Period

Your personal data will be stored for the period necessary to achieve the purposes for which it was collected:

• Inquiry-related data – for the duration of correspondence, and then for 3 years from the last contact
• Contract-related data – for the duration of the contract and the limitation period for claims
• Consent-based data – until withdrawal of consent

5. Data Recipients

Your personal data may be shared with the following categories of recipients:

• IT and hosting service providers
• Business partners (AXPO, E.ON, ECM) – only to the extent necessary to provide services
• Accounting and legal service providers
• Government authorities – in cases provided by law

6. Rights of Data Subjects

In connection with the processing of personal data, you have the following rights:

• Right of access – the right to obtain information about processed data
• Right to rectification – the right to correct inaccurate data
• Right to erasure – the right to request deletion of data ("right to be forgotten")
• Right to restriction – the right to request restriction of data processing
• Right to data portability – the right to receive data in a structured format
• Right to object – the right to object to data processing
• Right to withdraw consent – at any time, without affecting the lawfulness of processing before withdrawal

To exercise the above rights, please contact: kontakt@independentenergy.pl

7. Right to Complain

If you believe that the processing of personal data violates GDPR provisions, you have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office(ul. Stawki 2, 00-193 Warsaw, Poland).

8. Cookies

Our website uses cookies for the following purposes:

• Ensuring proper website operation
• Remembering user preferences (e.g., dark/light mode)
• Website traffic analysis (anonymous statistics)

You can change your cookie settings in your web browser at any time.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. Our website uses encrypted SSL/TLS connection.

10. Privacy Policy Changes

We reserve the right to make changes to this Privacy Policy. We will inform you of any significant changes by posting an updated version on the website.